Packages with items that are in stock are generally dispatched within 3 workdays after receipt of payment and are shipped via DPD, UPS or with PostNL with tracking and drop-off with signature.
Our shipping fees include handling and packing fees as well as postage costs. When you are not in Europe, you don't pay VAT, but you will be charged import taxes and fees. The fees are various, depending on the country you live in. Those costs are not included in our prices.
Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees (and import and taxes) will apply to each of them. Your package will be dispatched with a track and trace and you will have to sign on delivery. Our boxes are amply sized and your items are well-protected.
If you want to return your order, please send the package with insurance or with sign on delivery. Doing so will ensure that the items will be returned safely to us. Please fill out the Return Form included in the box so we can process your return quickly. Thank you.
If we have received the returned items in an unworn and new condition, we will reimburse you the total cost of your order. We do not reimburse the cost of the return shipping. Of course you can fit the garments, by wearing we mean put it on for a night out, and then return it to us. Yes, that happens. And yes, we see the difference between a fitting and wearing...
Return Address:
F&M E-warehousing
Latex101
Lindenhoutseweg 57a
6545 AH Nijmegen
Netherlands
English